Competing in the Evolving Landscape of B2B Digital Markets.  RODDY D., CHEYER A. & OBRST L. (2000).   Whitepaper for VerticalNet, Inc.  (PDF)

Walking on Water: The task of supporting-not coming between-people and work.  HALVERSON C., JULIA L. & CHEYER A. (2000).   COOP'2000 : Sophia Antipolis (France). (PDF: 541K)

MAESTRO: Conductor of Multimedia Analysis.   RIVLIN Z., BOLLES B., APPELT D., CHEYER A., HAKKANI-TUR D., ISRAEL D., JULIA L., MARTIN D., MYERS G., NITZ K., SABATA B., SANKAR A., SHRIBERG E., SONMEZ K., STOLCKE A. & TUR G. (2000).   Communications of the ACM. Vol 43, Num 2, pp. 57-63, Feb 2000. (PDF: 1065 Kb)